Pipes in exposed or poorly insulated areas can be vulnerable during freezing weather. Risk reduction may include insulating vulnerable pipe sections, sealing drafts near plumbing and maintaining suitable indoor temperatures when a property is unattended. Know where the main shutoff is located. If a pipe freezes, do not use an open flame to thaw it. A pipe may already be damaged even if water flow returns, so watch for leaks. If a pipe bursts, shut off water if safe and keep away from electrical hazards. Local climate and building design affect risk, so use guidance suited to your property. For pipe repair inquiries, call +1 (866) 569-0263 and provide your ZIP code to ask whether service is available.